How to manage mailing lists in cPanel

This article describes how to add, modify, and delete mailing lists in cPanel.

About mailing lists

You can use cPanel to create, modify, and delete mailing lists for your web site. Using a mailing list, you can send one message to many recipients at the same time. For example, you might create a [email protected] mailing list that you use to send a message to all of your customers at once.

There are many configuration options available for mailing lists. You can specify the e-mail addresses in a list, define welcome messages for new subscribers, and more. cPanel uses the Mailman list manager to provide this functionality.

Before you set up a mailing list, you should familiarize yourself with the definition of unsolicited e-mail (spam). For more information, please visit http://en.wikipedia.org/wiki/Spam_(electronic) and https://www.fcc.gov/guides/spam-unwanted-text-messages-and-email.

Creating a mailing list

To create a mailing list in cPanel, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. Open the Mailing Lists tool:
    • If you are using the Jupiter theme, on the Tools page, in the Email section, click Mailing Lists:

      cPanel - Email - Mailing Lists icon

    • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Mailing Lists:

      cPanel - Email - Mailing Lists icon

  3. Under Create a Mailing List, in the List Name text box, type the mailing list name that you want.
  4. In the Domain list box, select the domain for the mailing list.
  5. In the Password text box, type the mailing list password that you want.
  6. In the Password (Again) text box, retype the mailing list password.

    Alternatively, you can click Password Generator and cPanel generates a random, strong password for you.
  7. Under Access Type, select Public or Private:

    • Public mailing lists have public archives, anyone can subscribe, and the list is advertised on the Mailman page.
    • Private mailing lists have private archives, an administrator must approve new subscribers, and the list is not advertised on the Mailman page.
      Most mailing lists are private, not public.
  8. Click Add. cPanel creates the mailing list.

Administering a mailing list

After you create a mailing list, you can administer it. To do this, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. Open the Mailing Lists tool:
    • If you are using the Jupiter theme, on the Tools page, in the Email section, click Mailing Lists:

      cPanel - Email - Mailing Lists icon

    • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Mailing Lists:

      cPanel - Email - Mailing Lists icon

  3. Under Current Lists, locate the mailing list that you want to manage, and then click one of the following options:

    • Change Password: Select this option to change the mailing list password.
    • Manage: Select this option to access the Mailman administration page.
      • There are many configuration options available for mailing lists. For more information, please see the Mailman documentation at http://www.list.org/docs.html.
      • To reference another mailing list in the Mailman administration interface, use the full e-mail address (including the domain name), and replace the '@' character with an underscore character (_) instead. For example, to specify the [email protected] address in the accept_these_nonmembers filter, type all_example.com. This special syntax is necessary because in a shared hosting environment, multiple accounts on the server may use the same mailing list name (for example, [email protected] and [email protected]).
    • Delegation: Select this option to allow other users to administer the mailing list. Under Available Users, double-click the user or users that you want to have administrative privileges for the list to move them to the List Administrators field on the right, and then click Save. Similarly, to revoke mailing list administrative privileges for a user, under List Administrators double-click the user to move them to the Available Users field on the left, and then click Save.

Deleting a mailing list

When you delete a mailing list, all archives, current e-mail, and member e-mail addresses are also deleted. If you want to retain any of this information, make sure that you download or copy these files before you delete a mailing list. After you delete a mailing list, the information is unrecoverable.

To delete a mailing list in cPanel, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. Open the Mailing Lists tool:
    • If you are using the Jupiter theme, on the Tools page, in the Email section, click Mailing Lists:

      cPanel - Email - Mailing Lists icon

    • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Mailing Lists:

      cPanel - Email - Mailing Lists icon

  3. Under Current Lists, locate the mailing list that you want to delete, and then click Delete.
  4. Click Delete Mailing List to confirm. cPanel deletes the mailing list.

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